Chris PhillipsThose of us who have been in the glass industry for a long time may be a bit behind the curve when it comes to social media. Still, it doesn’t take a large amount of time or effort to gain a presence on some of the more popular platforms.
Chris PhillipsA warranty statement can be easily posted someplace on the company website. Then all that needs to be done is provide the link. Updates can be made as needed, and previous versions can be saved for the purpose of honoring prior customer agreements.
Chris PhillipsMaking sketches and taking notes is probably the area where digital technology has been most widely adopted. I think most of us keep a pad and pencil handy “just in case,” but are primarily using our iPads...
Chris PhillipsWhile we may tend to see change as risky, we know that remaining the same is almost certainly going to lead to a stagnation over time. Though our present approach may be working just fine...
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